Every channel in one queue, answered by whoever is free
Email, chat, social and calls land in the same inbox, with the AI answering first and your team taking over when it matters.
- Gmail · Closed beta
- Messenger · Closed beta
- Instagram · Closed beta
- Telegram
- Viber
- Website chat
The situation today
Your team watches a Gmail tab, a Messenger tab, an Instagram tab and a phone. Nobody knows who replied, two people reply twice, and a customer waits a day.
The answer
One inbox. Assignments, labels, saved replies, and a record of which person said what — plus an AI that has already answered the easy half.
What you actually get
- One conversation per customer, whichever channel they used.
- Take over from the AI in one press; hand it back when the question is routine again.
- Labels, assignment and saved replies, so a queue stays a queue.
- Every reply is attributed, so "who told them that?" has an answer.
The limits that actually move for this
Every limit is sold on its own. If this is the only thing you need, these are the only numbers your quote is built from — and the maximum you agree is the maximum the system enforces.
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Team seats
people
Generous by default
People who can sign in to the console, including pending invitations.
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Connected channels
channels
Generous by default
Mailboxes, Pages, Instagram accounts, Telegram bots, Viber accounts and TikTok Shops connected now. The website chat does not count.
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AI answers
answers a month
Metered
Replies written by the AI on any channel. Your team's replies are free and unlimited.
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Emails
emails a month
Metered
Emails brought in and replies sent.
Seats and connected channels are rows in our own database, so they are cheap to give generously. A large team is usually a seats conversation, not a price one.
Questions about Shared inbox
How many channels can I connect?
As many as your plan allows, and a contract can raise that. Mailboxes, Pages, Instagram accounts and bots each count as one; the website chat does not count at all.
Ready to put this to work?
Start on the free tier with your own documents, or tell us what you need and we will price exactly that.