Every plan includes the inbox, the queue, your own knowledge, your team and the API. What changes is how much of it you use — and whether the widget still says ConvoOK on it.
Try it on your own documents. No card, no expiry.
Start freeOne agent, one inbox. For a small team getting started.
Choose StarterA real front desk: your branding, voice calls, and room to grow.
Choose GrowthSeveral agents and a full team. Replaces a desk, not a person.
Choose BusinessUnlimited agents, for people reselling ConvoOK to their own clients.
Choose AgencyPrices are per workspace, per month, and a yearly payment gives you a month back. Enterprise and the Philippine packages are quoted — talk to us.
* Unlimited conversations with your customers on every paid plan, under fair use. The Free plan includes 500 a month. AI answers and AI voice minutes count what the AI does; your team's replies and calls are free.
On every paid plan, your customers can start as many conversations as they like, on every channel, and your team answers them all. You pay for what the AI does — its answers and its minutes — never for a conversation. Fair use applies; the Free plan includes 500 a month.
One reply written by the AI, on any channel. A person's reply costs nothing, and neither does a customer's message.
Each connected mailbox, Page, Instagram account, Telegram bot or Viber account uses one of your plan's channels. Your website chat does not.
A knowledge search your agents or your software have run before is answered from the cache: it does not count against your month's searches, and it is still answered once they are used up. Your allowance goes as far as your customers repeat themselves — which, in support, is most of the time.
You are told at 80% and at 100% — by email, in the console and with a banner on every page. When the AI's answers run out, new chats go to your team instead: your customers still reach a person, and nothing past your plan is used. A busy week can never become a bill you did not expect.
Upgrade, or load prepaid credits. Credits pay for use past your plan at its listed price, before it is used, up to a monthly cap you set. When they run out, your plan simply stops at its allowance again — never an invoice afterwards.
An AI front desk for your business: it answers customers on your website, your email, Messenger, Instagram, Telegram, Viber and the phone, using your own documents, and hands over to your team when a person is needed.
It answers from the documents and data you give it. An agent can be set to answer from those only, so a question it cannot answer becomes an offer to reach your team rather than a guess.
Yes — English, Filipino and Taglish, in chat and on a call, and it follows the language the customer is using.
Any conversation, at any moment, from the same inbox. While a person holds it the AI stays quiet, and it can be handed back when they are done.
A line of HTML for your website, and a token you generate yourself for Telegram and for Viber. Gmail, Messenger and Instagram are in closed beta: they work today for the businesses we invite, and open to everyone once Google and Meta finish reviewing our apps. TikTok Shop, WhatsApp and Discord are coming soon.
No. Your documents are used to answer your customers. Training your own fine-tuned model is a deliberate feature on the higher plans, from examples you choose.
Yes: a documented REST API with an OpenAPI description, Postman collections, API keys or OAuth with scopes, signed webhooks, and a Knowledge API for keeping your own software in sync.
There is a free tier to try it on your own documents, and paid plans by what you use — conversations, voice minutes, channels and seats. The pricing page lists them.
The free plan is not a countdown. Upload what you have, ask it the questions your customers ask, and decide afterwards.
