Your knowledge, not the internet's
PDFs, Word files, pasted text, your website, or a read-only query against your own MySQL, PostgreSQL or SQL Server. Every answer can show where it came from.
ConvoOK answers from what you give it, does the small work a front desk does all day, and puts a person on the conversation the moment one is needed.
PDFs, Word files, pasted text, your website, or a read-only query against your own MySQL, PostgreSQL or SQL Server. Every answer can show where it came from.
Website chat, email, Messenger, Instagram, Telegram, Viber and calls land in the same place, with the same queue, the same labels and the same history.
Not a phone tree. The agent listens, answers, looks things up mid-call and hands the caller to a person without making them repeat themselves.
Build one menu and every channel draws it its own way — chips on your website, buttons on Messenger, an inline keyboard on Telegram, a keyboard on Viber.
A trigger, a few steps, an arrow per choice. Collect a form, save a lead, create a task, email the team, call your own system — and see what ran, and why.
Your own system sends the one-time code and says who they are. From then on the menus, answers and actions are theirs — a guest never sees them.
Every enquiry becomes a lead on a board with stages, owners and a report; every promise becomes a task with a due time.
Your colours, your logo, your voice, your domain for the chat page. On the right plan, nothing on the widget says ConvoOK at all.
Invite people, give them roles, watch the queue, take a conversation, hand it back to the AI. Everything a person did is on the record.
A menu you build once becomes chips on your website, buttons on Messenger, an inline keyboard on Telegram and a keyboard on Viber — and what the customer tapped is what your team reads in the transcript.
When a person takes the conversation, they get the whole transcript, the labels the AI already applied, the form answers it already collected and the customer's history. The AI stops the moment they start, and can be handed back when they are done.
Your own system sends the one-time code and confirms who they are. From then on, their menu, their records and the skills that touch their account are available — and a guest never sees them, even if they know what to type.
The agent greets the caller in your words, listens, looks things up in your knowledge while the line is open, and transfers to a person with everything already written down.
Collect a form, save a lead, create a task with a due time, email the branch, call your own API, show a menu and take a different path per choice. Every run is recorded, so you can see what happened and why.
Pick a template and ConvoOK builds the whole thing: an agent with a voice and a personality, starter knowledge, the form it needs, the labels, the automation and a chat page to try it on. What only you can supply — your prices, your hours, your team — is a checklist that ticks itself as you finish it.
Upload what you already have — your price list, your policies, your FAQs — and put your agent on your website, your Viber, your Telegram and your inbox. Free to start.