ConvoOK
What it does

An AI front desk that knows your business, and knows its limits.

ConvoOK answers from what you give it, does the small work a front desk does all day, and puts a person on the conversation the moment one is needed.

Your knowledge, not the internet's

PDFs, Word files, pasted text, your website, or a read-only query against your own MySQL, PostgreSQL or SQL Server. Every answer can show where it came from.

One inbox for everything

Website chat, email, Messenger, Instagram, Telegram, Viber and calls land in the same place, with the same queue, the same labels and the same history.

Real phone conversations

Not a phone tree. The agent listens, answers, looks things up mid-call and hands the caller to a person without making them repeat themselves.

Menus people tap

Build one menu and every channel draws it its own way — chips on your website, buttons on Messenger, an inline keyboard on Telegram, a keyboard on Viber.

Automations as boxes and arrows

A trigger, a few steps, an arrow per choice. Collect a form, save a lead, create a task, email the team, call your own system — and see what ran, and why.

Customers who sign in

Your own system sends the one-time code and says who they are. From then on the menus, answers and actions are theirs — a guest never sees them.

Leads and tasks that follow through

Every enquiry becomes a lead on a board with stages, owners and a report; every promise becomes a task with a due time.

Your brand, not ours

Your colours, your logo, your voice, your domain for the chat page. On the right plan, nothing on the widget says ConvoOK at all.

Your team, in one place

Invite people, give them roles, watch the queue, take a conversation, hand it back to the AI. Everything a person did is on the record.

Channels

Every channel, drawn the way that channel expects.

A menu you build once becomes chips on your website, buttons on Messenger, an inline keyboard on Telegram and a keyboard on Viber — and what the customer tapped is what your team reads in the transcript.

Website chat
Live One line of HTML, or a hosted page
Voice calls
Live The AI picks up, or a person does
Telegram
Live Your own bot, connected in a minute
Viber
Live Your own account, connected in a minute
Gmail
Closed beta Your inbox, answered and threaded. For invited businesses until Google verifies our app
Messenger
Closed beta For invited businesses until Meta's app review
Instagram
Closed beta For invited businesses until Meta's app review
TikTok Shop
Coming soon Your buyers' messages, answered inside TikTok
WhatsApp
Coming soon Next on the same core
Discord
Coming soon Your own bot, in your server

A handover that does not start again from zero

When a person takes the conversation, they get the whole transcript, the labels the AI already applied, the form answers it already collected and the customer's history. The AI stops the moment they start, and can be handed back when they are done.

Answers that belong to one customer

Your own system sends the one-time code and confirms who they are. From then on, their menu, their records and the skills that touch their account are available — and a guest never sees them, even if they know what to type.

A phone call, not a phone tree

The agent greets the caller in your words, listens, looks things up in your knowledge while the line is open, and transfers to a person with everything already written down.

Work that happens without anybody watching

Collect a form, save a lead, create a task with a due time, email the branch, call your own API, show a menu and take a different path per choice. Every run is recorded, so you can see what happened and why.

Templates

Start from a ready agent, not a blank page.

Pick a template and ConvoOK builds the whole thing: an agent with a voice and a personality, starter knowledge, the form it needs, the labels, the automation and a chat page to try it on. What only you can supply — your prices, your hours, your team — is a checklist that ticks itself as you finish it.

Give your customers an answer tonight

Upload what you already have — your price list, your policies, your FAQs — and put your agent on your website, your Viber, your Telegram and your inbox. Free to start.